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JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
Search results for , issue "Vol 16, No 1 (2018)" : 20 Documents clear
CONSUMER BEHAVIOR OF INTEREST AND USE OF CLOUD COMPUTING TECHNOLOGY AS SUPPORT TO BUSINESS ACTIVITIES Fitri Purnamasari; Imam Subekti; Aulia Fuad Rahman
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (131.664 KB) | DOI: 10.21776/ub.jam.2018.016.01.05

Abstract

The objective of this study is to assess the various factors that determine consumer behavioral intention and actual use of cloud computing as a technology considered capable of supporting business activities. The population of this research is the collegestudents in Malang. The data was collected through survey method. 153 questionnaires were distributed directly to the respondent or via an internet link. The study shows that there are several factors determining the behavior of individual’s intention and actual usage of cloud computing technology, that is the compatibility and the ease of use on cloud computing. Both factors proved to have partial mediation effect on the actual usage of cloud computing through the behavioral intention of using cloud computing.Other findings are positive effects of the usefulness of cloud computing on behavioral intention on using cloud computing, and the cloud computing user’s image on the actual usage of cloud computing. Businessmay consider cloud computing technology as well as those factors to be applied to gaining more consumers and can be used as a breakthrough to add new competitive advantage.
EFFECT OF PATIENT-CENTERED CARE ON SERVICE QUALITY AND SATISFACTION LEVEL OF BPJS INPATIENTS IN BAPTIST HOSPITAL BATU Estri Aditya Pradani; Fatchur Rohman; Siswanto Siswanto
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (149.569 KB) | DOI: 10.21776/ub.jam.2018.016.01.11

Abstract

This study aims to determine the effect of PCC implementation and its relation to patient satisfaction, either directly or indirectly, with the quality of service as mediating factor. This research is an explanatory research with cross-sectional approach. This study aims to determine the effect of (1) PCC implementation, (2) technical service quality, (3) functional service quality, and (4) patient satisfaction level. The study was conducted during March-April 2017 in inpatient unit of Baptism Batu Hospital, with the sample of 100 people. Data were collected using questionnaires measuring the perception of patients using a 5-point Likert scale. Data were analyzed using SMART-Partial Least Square. PCC has a direct effect on service quality, but it was not significant. PCC had an indirect effect on patient satisfaction, especially through functional service quality. Overall, functional service qualitydirectly affected patient satisfaction with the greatest total effect. PCC should be implemented with respect to service quality to create patient satisfaction.
MORATORIUM ON OIL PALM: ECOLOGICAL RECOVERY OR ECONOMIC SLOWDOWN? Syti Sarah Maesaroh; Arif Imam Suroso; Iyung Pahan
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (75.174 KB) | DOI: 10.21776/ub.jam.2018.016.01.17

Abstract

The aims of this study are to determine the factors that affect the moratorium policy and its effect on the national production of palm oil. This study used an in-depth interviewwithpairwise comparison questionnaire to experts. Data were analyzed using Analytical Network Process (ANP),consisting of three stages (model construction, model quantification, and analysis). The results showed that law enforcement, sustainability, conflict resolution, deforestation and land conversion were factors that influence the success of the moratorium. The various problems in these factors indicate that the moratorium cannot be done optimally. During sixyears of its implementation, the moratorium impactson the sustainability of palm oil production in Indonesia.Evaluation of moratorium is needed by using quantitative data. Forest deforestation due to oil palm plantation can be used to support the policy analysis.
The Effect of Perceived Customer Effectiveness of Green as Moderator Variable on Eco-Friendly Practices, Green Image and Customer Attitudes in a Canteen at University of Surabaya Christina Rahardja; Dudi Anandya; Andhy Setyawan
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (96.034 KB) | DOI: 10.21776/ub.jam.2018.016.01.06

Abstract

This study aims to examine the relationships customers’ perceived green practices, perceived the green image of a canteen, and attitudes toward a canteen, Keluwih customers and identifies the key green practices that influence customers’ perceptions of a canteen’s green image. The model used for this study adopted from Jeong et al. (2014). The respondents came from the employee, lecturer, and students of University of Surabaya with total 200. Data were analyzed using SEM with AMOS 18. First, the results suggest the perception of green practices affects customers’ perceived green image of a canteen which in turn influences customers’ attitudes toward a canteen. Second, the moderation of PCEG group in the research model between the group of Less Green and Green is not supported.In Less Green group, there is an indirect influence ofenvironmentally friendlypractices on the behavior through the mediation of the image of Keluwih canteen with environmentally friendly. In Green group, there is a direct influence of environmentally friendly practices on the consumers’ attitude of Keluwih canteen. Finally, the paper includes a theoretical model that helps explain customers’ formation of a green image and attitudes toward a canteen Keluwih and offers practical guidelines for effective green marketing management in canteen Keluwih management.
AWARD SYSTEM IMPROVES ORGANIZATIONAL EFFECTIVENESS IN KECAMATAN KALAWAT MINAHASA UTARA NORTH SULAWESI Arie Supriati
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (45.426 KB) | DOI: 10.21776/ub.jam.2018.016.01.12

Abstract

This study aims to examine the extent to which the system of rewards is a solution in improving the effectiveness of organizations in Kalawat District, North Minahasa - North Sulawesi. Given the changing global environment marked by changes in all areas, it is a challenge for an organization to be able to properly utilize the change into an opportunity.Because if it is too late to prepare and develop its potential, then the opportunity will soon be taken more competitor more prepared.The competitive advantage of an organization is determined by external and internal factors. But the internal factor of an organization’s competitive advantage is considered an important factor for success. This research uses the qualitative descriptive approach with literature study method, interview, document and observation at Kalawat District government. The results of this study indicate that rewards are a solution in improving the effectiveness of the organization in the District Government Minahasa North-North Sulawesi.
THE DIFFERENCE OF KNOWLEDGE LEVEL OF MARKETING STAFF AND EMPLOYEES OF RSI UNISMA MALANG BETWEEN BEFORE AND AFTER BASIC MARKETING PRINCIPLE TRAINING Yulia Damayanti; Mulyatim Koeswo; Tri Wahyu Sarwiyata
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (64.796 KB) | DOI: 10.21776/ub.jam.2018.016.01.18

Abstract

This study is aimed to discover the result of training towards the difference of basic marketing principles knowledge between pre and post training in marketing staff and employees of RSI Unisma Malang. The method used was experimental or pre-post designed study, i.e. investigators performed an intervention; a training about basic marketing principles for marketing staff and employees of RSI Unisma Malang (32 people), hereafter compared the results between pre and post training. Results compared were scores obtained from pre-test before the participants got the training modules, and scores obtained after training. Data analysis used was the descriptive comparative approach, continued with paired t-test statistical analysis. Results obtained from pre-test, the average score was 7.63, lowest score was 5 and highest was 10, meanwhile from post-test, the average score was 9.22, lowest score was 8 and highest was 10, margin of error  2 from 20 people (62.5%) in pre-test and improved into 32 people (100%) in post-test. Result for paired sample t-test showed p value = 0.000, or <0.05 (). According to the elucidation above, we conclude that there’s a significant difference between before and after training, in other words, there’s a significant improvement in knowledge of basic marketing principles after training.
INFLUENCE OF WORK MOTIVATION AND WORK ENVIRONMENT ON COMPETITIVE ADVANTAGE: STUDY OF INDONESIA AND CHINA TOURISM WORKERS Adi Indrayanto; Sigit W.D. Nugroho; Titi Nurfitri; Duan Hongbo
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (68.276 KB) | DOI: 10.21776/ub.jam.2018.016.01.01

Abstract

This research is a study of the relationship between work motivation and work environment on the competitive advantage that is developed by creativity and innovation. The objective of this research is to analyze the influence of work motivation and work environment on creativity and innovation in creating competitive advantage. This research conducted at tourism location in Indonesia and China. The sample determined by purposive sampling. The total respondent from this research is 368 respondents consist of 181 from Indonesian and 187 from China. Employing Partial Least Square (PLS) analysis, the results from outer models, inner models, and hypotheses testing by t-test are as follows: Work motivation has positive significant influence toward creativity. Work environment has a significant influence on creativity. Creativity has positive significant influence toward innovative. The implication from the conclusion below, suggest that tourism workers should increase work motivation because it could give positive feedback to an organization. Increasing work motivation also can increase creativity on an individual in facing dynamic environment to create competitive advantage and win over competitors.
PRICE PERCEPTION: EFFECT OF COUPON PRONENESS AND SALE PRONENESS ON CONSUMER IMPULSE BUYING Dewi Mustikasari Immanuel; Carolina Novi Mustikarini
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (153.624 KB) | DOI: 10.21776/ub.jam.2018.016.01.07

Abstract

The purpose of this research is to find out the consumer’s price perception by considering two factors, namely coupon proneness and sale proneness in order to know its influences on impulse buying of the consumer from one of the biggest department store retail company in Surabaya. Then, the researcher needs to take 385 respondents, which are taken from the infinite population of the department store’s consumer by utilizing questionnaire as a research instrument.The research is quantitative with the data analysis applies multiple regressions by using SPSS program. By the research, the researcher applies independent and dependent variables. The independent variable consists of coupon proneness and sale proneness. The dependent variable consists of impulse buying. The result of the research shows that there is a simultaneous effect of coupon proneness and sale pronenesstowardimpulse buying, however, there is no significant partially effect of sale proneness towards impulse buying. There are also many factors besides coupon proneness and sale proneness which also influence consumer impulse buying.
MUTATION AND PROMOTION SYSTEM AND ITS RELATION TO EMPLOYEESATISFACTION AND JOB PERFORMANCE OF WEST KALIMANTAN IMMIGRATION OFFICE Udin Rinaldi; Sani Sani; Martono Martono
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (139.062 KB) | DOI: 10.21776/ub.jam.2018.016.01.13

Abstract

the purpose of this study is to investigate mutation and promotion system and its relation to employeesatisfaction and jobperformance of West Kalimantan Immigration Office.This study used descriptive qualitative research approach with Explanatory Research. 50 people were taken as sampleusing judgmental sampling method only to employees who have been transferred. Data was collected through questionnaires and analyzed using path analysis model. The results of this research answer the hypotheses: there is a significant influence of mutation on job satisfaction; there is a significant influence of promotion on job satisfaction; there is a significant influence of mutation on job performance;there is a significant influence of promotion on job performance, and there is a significant effect of job satisfaction on job performance. The datadiversity was explained using path analysis model of 62.2%, while the rest was explained by other variables not included in the model and error.
MINAPOLITAN PROGRAM AND ITS ROLE IN THE DEVELOPMENT OF CAPTURE FISHERIES IN EAST ACEH REGENCY Jamilah Jamilah; Mawardati Mawardati
Jurnal Aplikasi Manajemen Vol 16, No 1 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.741 KB) | DOI: 10.21776/ub.jam.2018.016.01.19

Abstract

This research is aimed at analyzing the minapolitan program and its role in the development of capture fisheries in East Aceh Regency. The method used in this study was survey method. The Regency, namely East Aceh Regency, was determined purposively as capture fisheries minapolitan area based on the Decree of the Minister of Marine Affairs and Fisheries of the Republic of Indonesia Number 35/ KEPMEN-KP/ 2013. The analysis of the role of minapolitan programs in the development of capture fisheries of East Aceh Regency includes the achievements and obstacles faced in the implementation of the minapolitan program in East Aceh Regency using qualitative and quantitative descriptive approach.The results show that the capture fishery in East Aceh Regency is potential to be developed because it is located in Indonesia-Malaysia-Thailand Growth Triangle (IMTGT), fishery resources and infrastructure are available, and export market opportunities of fishery products are open wide. The lack of fish processing encourages local governments to improve Fish Processing Units (UPI). Minapolitan Area Development Program in East Aceh Regency has a positive impact on capture fisheries, such as improving infrastructures in minapolitan area, increasing the production of capture fisheries in minapolitan area, employment absorption, and fishing infrastructure, increasing capture fisheries, improving the quality and quantity of human resources (HR), and increasing capital and investment. This program needs to be done continuously to develop sustainable capture fisheries in East Aceh Regency.

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